Understand the essential managerial functions and
responsibilities
and how most of us learn to supervise.
Participate in supervisory style surveys to determine
your
own
personal leadership style.
Explore the strengths and weaknesses of your style
and
those
of others.
Learn techniques for responding to the individual
motivations
of your staff by developing a positive
environment.
Enhance your communication skills through active listening
and
positive feedback.
Turn conflicts into positive team-building opportunities.
Practice analyzing situations and apply appropriate
leadership
styles to solve problems.
Develop the skills necessary to build a staff able
to assume
delegated
responsibilities.
Practice, role-play, problem-solve and discuss.
Translate what you learn into action.
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